Frequently Asked Questions
Where are you located?We are a home-based bakery located exclusively on O‘ahu, Hawaii. Pickup details will be provided after your order has been confirmed.
How do I place an order?Submit a preorder request using our order form. Once we receive your request, we'll contact you to confirm availability and send an invoice.
When do preorders open and close?Preorders open every Monday and close every Thursday.
When can I pick up my order?Pickup day is Saturday between 10:00 AM and 1:00 PM.
Can I cancel my order?Once production has begun, cancellations and refunds are not available. If an emergency arises, please contact us as soon as possible so we can discuss available options.
Are your products made in a home kitchen?Yes. Our products are made in a home kitchen that may process common allergens. We also have our food handling certification card.
How do I pay for my order?An invoice will be sent after your order request is reviewed. Orders are not confirmed until full payment has been received.
Refunds are generally not available once production has started. However, if there is an issue with your order, please contact us immediately.
Do you offer refunds?Do your products contain allergens?Many of our products may contain or come into contact with:
Wheat, Eggs, Milk, Soy, Peanuts, Tree nuts
Please contact us before ordering if you have any allergy concerns.
What payment methods do you accept?Accepted payment methods will be listed on your invoice.
Do you offer delivery?At this time, orders are available for pickup only unless otherwise announced.
When can I pick up my order?Pickup day is Saturday between 10:00 AM and 1:00 PM
Where can I see your latest menu and specials? How can I contact you?Follow us on Instagram @bunnissweetlife for weekly specials, menu updates, and new product announcements.
Phone: (678) 901-9021
Email: bunni@bunnissweetlife.com